At jomkiss01, we take the protection of your personal data very seriously. This document clearly and transparently explains how we collect, use, store, and safeguard your information as a trusted Malaysian player.
This Privacy Policy describes how jomkiss01 ("we", "Platform") collects, uses, stores, discloses, and protects your personal information when you use the jomkiss01.bet website and its associated mobile applications. It also outlines your rights regarding personal data and how to reach us for privacy enquiries. This policy forms part of your agreement with jomkiss01 and should be read together with Terms & Conditions us.
Jomkiss01 is a digital entertainment and online gaming platform serving users in Malaysia. We are committed to protecting the privacy of every member who registers and uses our services. This Privacy Policy is prepared in accordance with the Personal Data Protection Act 2010 (PDPA 2010) of Malaysia and international industry best practices.
This policy applies to all information collected through:
By registering for or using jomkiss01's services, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
Jomkiss01 collects personal information directly from you and automatically through your use of the platform. The following are the categories of data we collect:
| Data Category | Sample Information | Collection Methods | Status |
|---|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | Registration form | Mandatory |
| Contact Information | Malaysia phone number, email address | Registration form | Mandatory |
| Financial Data | Payment methods (TnG, DuitNow, FPX), transaction history | Deposit/withdrawal processing | Mandatory |
| Platform Activity Data | Game history, slots played, wagers, active session time | Automatically during gameplay | Automatic |
| Technical Data | IP address, device type, browser, operating system | Automatically upon access | Automatic |
| Communication Data | Support chat records, emails, help tickets | Customer support interactions | Where applicable |
Jomkiss01 does not collect sensitive information such as biometric data, medical records, or religious information unless explicitly stated and with your express consent.
Jomkiss01 uses the personal data collected for legitimate and necessary purposes in operating a responsible platform. We do not use your data for any purpose not stated here:
You may opt out of marketing communications from jomkiss01 at any time by clicking the "Unsubscribe" link in our emails or by contacting our support team.
In accordance with Malaysia's PDPA 2010, jomkiss01 processes your personal data only on valid legal grounds. Depending on the type of processing, we rely on one or more of the following bases:
Jomkiss01 does not sell, rent, or trade your personal data to any third party. However, in the following limited circumstances, we may share your data:
jomkiss01 does not share your personal data with third-party advertisers, market research firms, or any entity not directly involved in platform operations without your explicit consent.
Jomkiss01 continually invests in technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or disclosure. The security measures we implement include:
While we take all reasonable security precautions, no system is 100% secure. In the event of a data breach affecting your account, jomkiss01 will notify you within 72 hours via email and take immediate action to minimise the impact.
Jomkiss01 does not retain your personal data longer than necessary for the purposes outlined in this policy. Our data retention schedule is as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Information | Throughout the active account period + 5 years | AML Legal Requirements |
| Financial Transaction Records | 7 years | PDPA 2010 compliance & tax requirements |
| Game History | 3 years | Dispute resolution & audits |
| Support Communication Logs | 2 years | Referrals & service improvements |
| Technical Data (Logs) | 12 months | System security & analytics |
| KYC Records | 5 years after account closure | Anti-money laundering requirements |
Upon expiry of the retention period, data will be securely deleted or anonymised in accordance with jomkiss01's established data disposal procedures.
Under Malaysia's PDPA 2010 and jomkiss01's internal policies, you have the following rights regarding your personal data. All requests will be processed within 14 business days:
To exercise any of these rights, please contact the jomkiss01 privacy team by email at support@jomkiss01.bet with the subject line "Privacy Rights Request" and clearly state the type of request along with your account number for identity verification.
Jomkiss01 uses cookies and similar tracking technologies to enhance user experience, ensure platform security, and analyse how the platform is used. Cookies are small text files stored on your device when you visit jomkiss01.bet.
| Cookie Type | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|
| Session logins, security, language preferences | Session / 1 year | No — required for core functionality | |
| Save game preferences and display settings | 1 year | Yes — via settings | |
| Understanding usage patterns for improvement | 2 years | Yes — via settings |
You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of the jomkiss01 platform, including the login process and transaction security.
Jomkiss01 strictly prohibits use of the platform by individuals under the age of 18 years old. This platform is not intended for children or minors, and we do not knowingly collect or process personal data from underage users.
Should we discover that information has been collected from underage users without adequate age verification, we will immediately take the following action:
If you suspect that a child or teenager is using the jomkiss01 platform, please contact us immediately at support@jomkiss01.bet. We will act promptly to address the matter.
Jomkiss01 reserves the right to amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will:
Continued use of the jomkiss01 platform after changes take effect will be considered acceptance of the updated privacy terms. If you do not agree with the changes, you have the right to close your account by contacting us.
For any enquiries, concerns, or requests relating to this Privacy Policy or your personal data, please contact jomkiss01's Privacy Officer via:
Jomkiss01 safeguards your privacy in compliance with Malaysia's PDPA 2010, backed by the latest encryption technology. Register for free and enjoy a safe, fair, and enjoyable gaming experience.